Shipping policy

 

  • We ship Tuesday through Saturday. Orders placed before 3 PM Pacific Time will often be shipped the same day. Orders placed on Saturdays, Sundays, or Mondays will ship the following Tuesday. 
  • Goods shipped outside of the USA will be declared “merchandise”. Please do not ask us to declare as a "gift" or a lower value for the items being shipped. We must declare full value on every shipment.
  • The customer is responsible for any import taxes, fees, or duties associated with the delivery.
  • Delivery times are approximate. Many goods are evaluated by local customs officials, and this can delay its delivery to you. This is typical during very busy or holiday periods. If this happens, there’s typically nothing that we can do to expedite your delivery.
  • If the shipment is returned to us due to non-delivery, the customer is responsible for paying the costs of re-sending the item.